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SunnyBay - Estate Agency
SunnyBay    Support

Frequently asked questions

Got questions? We’ve got answers! Check out our FAQs below for quick solutions to common queries. If you don’t find what you’re looking for, feel free to reach out to us directly. We’re here to help!

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Sales – Frequently Asked Questions

The first step is to book a free, no-obligation property valuation with one of our experienced agents. We’ll assess your property’s market value and provide guidance on how to prepare it for sale.

Typical costs include estate agent fees (usually a percentage of the sale price), conveyancing (legal) fees, and any costs for Energy Performance Certificates (EPCs) if needed. We’ll provide a full breakdown during your initial consultation.

Yes, an EPC is a legal requirement when selling a property in the UK. It must be made available to prospective buyers. If you don’t already have one, we can help arrange it.

The timeframe varies depending on market conditions, the property’s location, and the buyer’s circumstances. On average, it can take 8–14 weeks from accepting an offer to completion.

Conveyancing is the legal process of transferring ownership of property. Yes, you’ll need a solicitor or licensed conveyancer to handle this process. We can recommend trusted professionals if needed.

Yes, you can sell a tenanted property. This is known as a sale with ‘tenants in situ’. It may appeal to buy-to-let investors looking for immediate rental income.

Once you accept an offer, the buyer will arrange a survey and begin the legal process with their solicitor. Your solicitor will handle the legal paperwork and exchange contracts once everything is agreed.

Exchange of contracts is the point at which the sale becomes legally binding. Completion is when the funds are transferred and ownership is officially handed over to the buyer.

If the property is your main residence, you’re usually exempt from CGT. However, if it’s a second home or buy-to-let, CGT may apply. It’s best to consult a tax advisor for specific guidance.

We offer expert local knowledge, tailored marketing strategies, and dedicated support throughout the entire sales process. Our goal is to achieve the best possible result with minimal stress for you.

Rental – Frequently Asked Questions

For Landlords

Start by booking a rental valuation with us. We’ll assess your property, recommend a rental price, and guide you through preparing it for the market.
You must ensure the property is safe, habitable, and compliant with all regulations, including gas and electrical safety, smoke and carbon monoxide alarms, and EPC requirements. You must also protect your tenant’s deposit in a government-approved scheme.
Yes, specialist landlord insurance is highly recommended. It should cover building damage, liability, and any contents you provide.
Our letting fees vary depending on the level of service you choose (let-only, rent collection, or full management). All fees are clearly outlined in your agency agreement.
Landlords are legally required to register tenants’ deposits with an approved deposit protection scheme within 30 days of receipt. We handle this on your behalf if you use our services.
Yes, you can choose either option. Our team will advise you on which is best for your property and target market. Unfurnished properties typically include white goods.

For Tenants

Once you’ve viewed a property and wish to proceed, you’ll need to complete an application and provide references, ID, and proof of income. A holding deposit may be required to reserve the property.
A security deposit equivalent to up to five weeks’ rent is typically required. This will be registered with a government-approved protection scheme.
It’s a legal contract between you and the landlord, outlining the terms and conditions of your tenancy, including rent, duration, responsibilities, and notice periods.
Landlords are responsible for structural, electrical, and plumbing repairs. Tenants must report issues promptly and take care of day-to-day maintenance.
You must obtain written permission from the landlord before making any changes, including painting or installing fixtures.
You’ll need to return the property in good condition, remove all personal belongings, and ensure rent is fully paid. An inspection will be carried out and the deposit returned, minus any agreed deductions.
Check your tenancy agreement. You may be liable for rent until a replacement tenant is found or until the end of the fixed term, depending on the terms.
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